Feul Privacy Policy

Effective Date: January 1, 2025

Feul is a product of Lomi Studio LLC. Your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Feul mobile application and related services (the "Service"). By using the Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information You Provide

• Account Information: Name, email address, username, password, and other registration details.
• Profile Information: Health goals, exercise habits, dietary preferences, sex, and other optional data you choose to share to support personalized calorie and macro calculations, as well as to enhance social features within the app.
• User Content: Photos or videos you upload (e.g., meals), posts, comments, and other content shared with the community.
• Support Requests: Information you provide when contacting us for assistance or feedback.

b. Automatically Collected Information

• Device Information: IP address, device type, operating system, and browser type.
• Usage Data: Interactions with the app, including app launches, taps, feature usage, searches performed, and session duration.
• Crash & Performance Data: Information related to app performance, errors, crash logs, and load times to help us improve reliability and speed.
• Coarse Location: General location (e.g., region or city), inferred from IP address or device settings, used for localization or analytics purposes.

c. Third-Party Information

We use trusted third-party services to manage subscriptions, track purchases, analyze usage, and monitor app performance. These services may collect limited data such as purchase history, device identifiers, and interaction data.

2. How We Use Your Information

• Provide and maintain the core functionality of the Service.
• Personalize your experience based on your profile inputs and app activity.
• Enable features like tracking meals, calculating nutrition goals, and sharing content.
• Manage subscriptions and process in-app purchases.
• Respond to support requests and troubleshoot issues.
• Improve the app through usage analytics and performance monitoring.
• Communicate important service-related updates or announcements.

3. How We Share Your Information

• With Service Providers: We use trusted third parties to help us operate the Service, including hosting, analytics, performance monitoring, and subscription management.
• With Consent: When you choose to post content publicly, interact with other users, or explicitly opt in to data sharing.
• For Legal Compliance: If required by law, regulation, legal process, or to protect the rights, safety, and property of Feul, its users, or others.

4. Your Privacy Choices

• Access and Update: You can update your personal and profile information at any time through your account settings.
• Delete Your Data: You may request the deletion of your account and associated data by emailing us at contact@feul.app
• Communication Preferences: You can opt out of promotional emails by following the unsubscribe instructions in those messages.

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no system can be 100% secure, and we cannot guarantee absolute security of your data.

6. Children’s Privacy

Feul is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected such information, we will delete it promptly.

7. International Users

If you are accessing Feul from outside the United States, your data may be transferred to, stored, and processed in the U.S. By using the Service, you consent to such transfers in accordance with this policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you within the app. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:

Email: contact@feul.app.

Thank you for trusting Feul with your information!